Last updated June 2025
We attach particular importance to the protection of all personal data that you entrust to us and to the respect of your private life. We consider your personal data to be strictly confidential and we take great care to protect it.
The purpose of this policy is to inform you of the rules and practices that we apply concerning the collection, processing and sharing of personal data that you provide to us as part of our business relationship and/or the various exchanges of information carried out through our website and our applications.
Smoothy Labs is committed to respect the trust you place in it by complying with the relevant regulations concerning the protection of your personal data, namely the General Data Protection Regulation No. 2016/679 of April the 27th of 2016 known as the “GDPR” and the law on Data Processing, Data Files and Individual Liberties of January the 6th of 1978.
Smoothy Labs, whose head quarter is located at 19, Quai de Rive Neuve - 13007 MARSEILLE, acts as the controller of your personal data collected in the context of your activities on the site. Depending on legal and regulatory developments or the evolution of its business, Smoothy Labs may need to change its services and systems, as well as its privacy policy. We recommend that you consult this section regularly.
In accordance with legal and regulatory obligations, we process your personal data under reinforced security conditions and for limited periods of time, proportional to the purposes for which you have communicated them to us.
It is specified that personal data are all data allowing to identify you directly or indirectly, your email address, your IP address, etc.
We collect the data you provide to us when you use our online services, including when you:
- Browse and view our balls-in.xyz website
- Register with the balls-in.xyz website
- Complete quests
Smoothy Labs endeavors to collect only the data that is absolutely necessary for each of the services considered.
We do not or will not sell your personal data. Your personal data is used to enable you to benefit from the services offered by Smoothy Labs on the balls-in.xyz website.
The categories of data collected by Smoothy Labs are the following:
° Your email address which allows you to register on the balls-in.xyz website and to benefit from the associated services within the framework of the NFT operations such as the reception of the Smoothy Labs Newsletter.
° The public address of your wallet. This is necessary to allow you to access the Smoothy Labs service offered on the balls-in website and to allow us to perform the due diligence required to meet our ethical and compliance obligations.
° Your browsing data for the purpose of improving the user experience of the balls-in.xyz website (see "Cookie Management" below)
The collection and processing of your personal data is also based on the following legal grounds:
- The execution of the services we offer;
- Your consent;
- Smoothy Labs legitimate interest;
- A legal, regulatory, judicial or administrative obligation
The use of the website and services Smoothy Labs is only intended for people of legal age in their country of residence. In accordance with the Terms and Conditions, Users under the legal age of majority in their country of residence may not access the balls-in.xyz Website and Services.
We endeavor to keep your personal data for a limited period of time depending on the purposes for which it was collected or the obligations to which we are subject. At the end of the retention period, Smoothy Labs anonymizes or deletes your data, except in case of litigation or a specific request from an authorized authority.
Smoothy Labs is likely to communicate your Personal Data to employees of the group and / or service providers and subcontractors duly authorized who process them on our behalf, according to our instructions and in the context of the execution of the missions we entrust them in for the needs of the realization of our services. The transmission of your data to our subcontractors is supervised in order to guarantee the security of your data. **This includes third-party companies providing support services, technology service providers, etc.
In order to comply with legal, regulatory, judicial or administrative obligations or to respond to requests from administrative and judicial authorities, we may have to communicate your personal data to these authorities whenever we are legally required to do so.
It is possible that your personal data may be transferred occasionally and exceptionally to third parties located outside the European Union. We will then take all necessary measures to ensure the security of your data and compliance with legal and regulatory obligations, in particular by signing standard contractual clauses. In particular, we will ensure that your data is protected in the same way as if it were used within the European Union.
To protect your personal data, we put in place appropriate physical, organizational and technical measures to preserve the security and integrity of your personal data and in particular to prevent it from being distorted, damaged or communicated to unauthorized third parties.
We also assure you that all Smoothy Labs employees and persons involved in the processing of personal data comply with all rules on the protection of personal data and undertake to keep your data confidential.
In accordance with the regulations relating to personal data, you have the right to access, rectify, delete, limit, portability, the right to object on legitimate grounds and the right to establish guidelines concerning the fate of your personal data in the event of your death.
To exercise any of your rights, you can contact us at the following address:
contact@smoothylabs.fr
When you contact us about your personal data with a request to exercise your rights, we will respond within a maximum of one month (30 days). If your request is complex, our response time may be extended by an additional 2 months (60 days) in accordance with the GDPR. We may ask you to prove your identity in order to respond to your request.
You can also refuse to receive commercial messages from Smoothy Labs. To do so, you can click on the unsubscribe link in each of our commercial emails at any time.
The balls-in.xyz website may contain links to third-party websites. We encourage you to review their privacy policies to understand how your personal data is processed.
Additionally, our mobile application uses third-party tools such as the Facebook SDK and GameAnalytics to improve user experience and measure performance. These tools may collect anonymous technical information.If you would like to request the deletion of your personal data, please visit our dedicated page: Delete My Data.
For more information, please refer to the rest of this Privacy Policy.
Please refer to Cookies Policy
Please refer to Terms of Service